Case 1: Maria Freebrey - Midwife
Case 2: Victoria Quinn - Intensive Therapy Unit nurse, E Grade
Case 3: Kim Broadbent - Medical Secretary
Case 4: Pauline McCalla - Principal Pharmacist
Case 5: Raminder Birk - Head chef in diet bay
Raminder has worked in food service at Ealing Hospital since 1986. With the help of a catering assistant she has responsibility for the preparation of special diets.
Raminder's working day starts at 6.00am and ends at 4.00pm. First job of the day involves checking ward menu cards to identity any patients on special diets. The patients' food choices on the menu cards are checked against their food care plans to make sure the choice is suitable. For example, if a patient on a low fat diet has chosen rice pudding, Raminder must replace this with yoghurt, which is more suitable for that specific diet. Raminder is then ready to start the food preparation.
7.20 am onwards
By about 8.20
11.00am
12.00 pm
Raminder has her lunch at approximately 1.00pm, she then starts preparing the purees and soups for supper. Finally she completes the menu cards for patients with special dietary requirements, before finishing work at 4.00pm.
Raminder completed a one-year diet course at Waltham Forest College and every year she attends a two-day refresher course at hospitals in west London. In addition she has an annual update on hygiene, food and safety.
Approximately 30 people work in the kitchen at Ealing Hospital. Commenting on her job, Raminder says, "I am happy to work at Ealing Hospital. The dietitians who devise the special meals are very friendly. It is good to work here, the menu caters for many varied tastes - Asian, Halal, Afro-Caribbean and we often get compliments from patients about the food.'"